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  Term & Conditions - Hotel Sun International

Reservation Policy
Hotel requires booking re-confirmation at least 2 days in advance. Bookings at my property require... a 1-night deposit if not cancelled 7 days prior to arrival Check in & Check out time is 12 Noon

Credit Card Bookings

In order to avoid credit card frauds, guests are requested to note the following: In case the booking is made using credit card, guests are requested to carry the following documents at the time of Check In:

If the Credit card holder is the guest or one of the guests, then the credit card will have to be produced at the time of Check In.

If the Credit Card holder is not one of the guests, then a copy of the credit card (both front and back), self-attested by the credit card holder should be produced at the time of Check In.

In addition to this, it is also required to produce a letter, signed by the credit card holder, authorizing the use of the credit card for the booking of copy of the credit card will have to be submitted at Check In desk.

At the time of submitting the credit card copy, please ensure that the CVV number on it is blacked out. (CVV Number is a three-digit number at the reverse side of the credit card, at the end of the signature panel).

In case the above documents are not produced by the guests, Hotel reserves the right to deny the reservation. In such case no refund (except for the taxes) will be given to the guest.
In case of erroneous / inadequate / misleading information given while booking , Hotel reserves the right to cancel the booking without any intimation.
Guests are required to carry a valid identity proof and produce the same at the checking. Please being along with you the same identity proof you have entered while booking for verification at the hotel.

 


Cancellation Policy

All reservation must be guaranteed with credit card, all reservation maybe cancelled without penalty until 15 days prior arrival date. Within last 15 days the credit card will debit the 50% of total booking amount . Payment is requested at check-in, after check-in no refund for early departure is due.

IMPORTANT: This reservation confirmation cannot be used for visa or Consular purposes. During peak season, cancellation fee applies within 30 days prior to arrival date. In this case the full amount due for stay will be charged. Children stay free up to 7 years, foldaway bed is provided. From 7 years up children are charged same rates as adults. Cancellations must be processed via same system used to make the booking. Email, phone calls and fax are not accepted for cancellations.
Hotel has the right to shift any customer without any explanation. All Disputes jurisdiction to new Delhi, India .

Refund Policy

In case of refund, bank transactions will be deducted above cancellation charges.
In case credit card transactions, refund will be done only to the same credit card.

 

 


New Delhi Indira Gandhi
International Airport - 25 KM

New Delhi Railway Station - Walking Distance

Ret Fort - 5 Km from Hotel

India Gate - 7 Km from Hotel

Qutub Minar - 16Km from Hotel

 

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